How fast (and mobile) is your incident response?

IT service staff is provided with convenient trouble ticket management “on-the-go” and the ability to launch IT automation jobs from their smartphone.

Smartphone Apps for rapid mobile incident response

  • Remote execution of IT automation or other system jobs
  • Launch IT automation jobs via smartphone app, phone call, SMS text, IM or email
  • Smartphone Apps for iPhone, Windows Phone 7, Android and Blackberry
  • Convenient job launch including parameter input and pre-populated parameters
  • Integrates with Windows Task Scheduler to run batch jobs on any host
  • Integrates with System Center Orchestrator to remotely execute any runbook
  • Highest security through “Remote Action Policies” including execution rights

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