How fast (and mobile) is your incident response?
IT service staff is provided with convenient trouble ticket management “on-the-go” and the ability to launch IT automation jobs from their smartphone.
Smartphone Apps for rapid mobile incident response
- Remote execution of IT automation or other system jobs
- Launch IT automation jobs via smartphone app, phone call, SMS text, IM or email
- Smartphone Apps for iPhone, Windows Phone 7, Android and Blackberry
- Convenient job launch including parameter input and pre-populated parameters
- Integrates with Windows Task Scheduler to run batch jobs on any host
- Integrates with System Center Orchestrator to remotely execute any runbook
- Highest security through “Remote Action Policies” including execution rights
More on Enterprise Alert smartphone apps